eSanjeevani
ActiveLaunched by
Ministry of Health and Family Welfare (MoHFW)
Launched Date
Launched On April 13, 2020
Available in
Scheme Description
eSanjeevani is a telemedicine service launched by the Ministry of Health and Family Welfare (MoHFW), Government of India, with the aim of providing accessible healthcare services to people across the country, particularly in remote and underserved areas. The initiative leverages technology to connect patients with qualified doctors remotely, bridging the geographical barriers that often limit access to medical care, especially in rural India.
eSanjeevani operates in two primary modes: eSanjeevani – OPD (Outpatient Department) and eSanjeevani – Teleconsultation. The first mode allows patients to consult doctors through video calls for routine medical issues without needing to visit a hospital physically. The second mode is specifically designed to cater to specialist consultations for complex medical conditions, enabling doctors from different parts of the country to offer expert advice to patients in need.
The service is available for free to users and is supported by the National Health Authority (NHA) under the Ayushman Bharat initiative. eSanjeevani provides a wide range of medical services, including consultations in areas such as general medicine, pediatrics, gynecology, dermatology, and more. It also facilitates real-time medical advice for emergencies, chronic diseases, and follow-up consultations, ensuring that quality healthcare is not limited by location.
This digital platform has significantly improved healthcare access, especially during the COVID-19 pandemic, and continues to expand its reach to ensure that essential healthcare services are available to every citizen, no matter where they live.
Benefits
- •Accessible Healthcare: Provides remote access to healthcare services, especially for people in rural and underserved areas.
- •Cost-Effective: Reduces the need for physical visits to healthcare facilities, saving travel costs and time for patients.
- •Wide Reach: Available across all states and Union Territories of India, expanding healthcare access to every corner of the country.
- •Convenience: Patients can consult doctors from the comfort of their homes, reducing waiting time and hassle.
- •Multiple Specializations: Offers consultations in various medical fields, including general medicine, pediatrics, gynecology, dermatology, and more.
- •Supports Health Infrastructure: Enhances the existing healthcare system, especially in remote areas with limited healthcare infrastructure.
- •Helps in Pandemic Situations: Played a vital role during the COVID-19 pandemic by offering consultations and reducing the strain on hospitals.
- •Follow-Up Care: Enables patients to receive follow-up consultations and continued medical advice without needing to visit healthcare facilities.
- •Improved Patient Outcomes: Facilitates timely medical advice and early diagnosis, improving patient health outcomes.
- •Integration with Health Schemes: Supports initiatives like Ayushman Bharat by connecting Health and Wellness Centers to specialist doctors.
Eligibility
- •Residency: Available to all Indian residents, irrespective of age, gender, or socioeconomic status.
- •Digital Access: Patients must have access to a device (smartphone, tablet, or computer) with an internet connection to avail of teleconsultations.
- •Health Records: While not mandatory, having an Ayushman Bharat Health Account (ABHA) ID can facilitate smoother access to services and integration with digital health records.
- •Language Proficiency: The platform supports multiple languages; however, proficiency in the language used during consultations can enhance communication.
- •Technical Support: Assistance is available for those unfamiliar with digital platforms, ensuring inclusivity for all users.
Documents Needed
- •Mobile Number: A valid mobile number for OTP verification.
- •Personal Information: Details such as name, age, gender, and address.
- •Health Records (Optional): Previous medical records, prescriptions, or reports to upload during registration.
Application Process
- •Visit the Official Portal: Go to https://esanjeevaniopd.in
- •Initiate Registration: Click on the “Patient Registration” tab.
- •Enter Mobile Number: Input your mobile number and click “Send OTP”.
- •Verify OTP: Enter the OTP received on your mobile to verify your number.
- •Fill Registration Form: Complete the form with personal details such as name, age, gender, and address.
- •Upload Health Records (Optional): If available, upload your medical records to assist the doctor during the consultation.
- •Request Token: Submit the form to generate a consultation token.
- •Receive Patient ID and Token: You will receive a Patient ID and token number via SMS.